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Food Delivery

7 KPIs for Online Food Delivery Every Restaurant Needs

Online food delivery is no longer a side option. It has become a core part of how restaurants grow and stay competitive. Customers expect to order their meals with a few taps, and if you are not offering that convenience, chances are your competitors already are. The challenge is that the delivery space is crowded. Restaurants face rising costs, tight profit margins, and growing dependence on third-party platforms. These pressures make it difficult to know...

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Food Ordering System

How to Respond to Negative Restaurant Reviews: A Step‑by‑Step Guide for Restaurant Operators

In today’s digital world, online reviews have become one of the most powerful influences on a restaurant’s reputation. Potential diners often check platforms such as Google, Yelp, or TripAdvisor before deciding where to eat, and even a single negative review can impact their choice. While positive feedback helps attract new customers, negative comments can create doubt and discourage people from visiting your establishment. Studies show that 22% of potential diners will avoid a restaurant after...

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Food Ordering System

Top Features to Look for in Food Ordering System for Your Restaurant

The restaurant industry has experienced a significant transformation in recent years, and one of the most notable changes is the way customers place their food orders. Traditional methods such as phone calls or walk-in orders are no longer the primary options for many diners. Instead, people now look for a seamless, convenient, and reliable way to browse menus, customize their meals, pay securely, and receive real-time updates on their orders. A well-structured food ordering system...

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