Five Best Ways to Enhance Customer Satisfaction for Online Restaurant Ordering
TLDR Customer satisfaction improves when online ordering feels easy, fast, and predictable. Clear menus, quick checkout, personal recommendations, and timely order updates make customers comfortable ordering again. When the system works without friction, trust grows and loyalty follows. There is no question that online restaurant ordering trends skyrocketing after the pandemic pushed people into the ‘no touch or travel’ phase. And, as luck would have it, people not only liked it but also continued to...